At The Brio Bud Store, we understand that the journey from our nursery to your garden is just as important as the plants themselves. That’s why we’ve carefully crafted a delivery experience that matches the quality and care we put into cultivating our botanical collections.

Our Shipping Promise

Standard Shipping: Swift & Secure

For gardeners who can’t wait to begin their planting projects, our Standard Shipping option delivers your plants in 10-15 days after dispatch. We partner with premium carriers DHL and FedEx to ensure your plants arrive in perfect condition.

Shipping Fee: $12.95

Ideal for those special specimens you’ve been longing to add to your collection.

Free Shipping: Economical & Earth-Friendly

For orders over $50, we’re pleased to offer Free Shipping via EMS. Your plants will arrive within 15-25 days after dispatch, carefully packaged with our signature protective materials.

Perfect when you’re planning seasonal garden updates or larger landscaping projects.

Processing Time

Each order requires 1-2 business days for processing as our horticultural experts carefully select, prepare, and package your plants with the utmost care. During peak seasons, we may experience slightly longer processing times to ensure every plant meets our rigorous quality standards.

Global Reach, Local Care

From our nursery in Rocky Mount, North Carolina, we ship worldwide (excluding some Asian and remote regions). Whether you’re creating a Japanese-inspired retreat with our Acer maples or a vibrant cottage garden with Rhododendrons, we ensure your botanical treasures travel safely across borders.

Our Packaging Philosophy

Every plant is packaged using:

  • Breathable materials to prevent moisture buildup
  • Specialized root protection systems
  • Recyclable and biodegradable components whenever possible

We treat each shipment as if we were sending a living work of art – because to us, that’s exactly what it is.

Returns & Guarantee

Your satisfaction is rooted in our guarantee. If any plant arrives in unsatisfactory condition, you may return it within 15 days of receipt. Please contact our customer care team at [email protected] to initiate the process.

Seasonal Considerations

For our Early Spring Flowering Plants and other seasonal specialties, we recommend choosing expedited shipping during temperature-sensitive periods. Our care instructions included with each order will help your new plants acclimate to their environment.

Ready to Begin Your Garden Transformation?

Explore our collections today and experience the The Brio Bud Store difference – where every delivery brings you one step closer to the garden of your dreams.